Privacy Policy
How TV Magic Sunshine Coast handles the information you share with us through this website.
Who we are
This website is operated by TV Magic Sunshine Coast, 386 Kiel Mountain Rd, Kiels Mountain QLD 4559. You can reach us on 0476 781 111.
What we collect
When you send an enquiry through this site, we collect the details you choose to give us — your name, phone number, email address, suburb, the service you’re interested in and any message you add. We use these details for one purpose: to contact you about your enquiry and provide your free, no-obligation quote.
Our hosting provider may also record standard technical information such as your IP address and browser type as part of keeping the site secure and running properly.
Cookies
Cookies are small files stored by your browser. This site uses only the cookies needed for it to function and, if enabled, for basic analytics so we can understand which pages people find useful. You can block or delete cookies at any time through your browser settings, though some parts of the site may not work as expected if you do.
Embedded content from other websites
Pages on this site may include embedded content such as maps, videos or review widgets. Embedded content from other websites behaves in exactly the same way as if you had visited that website directly, and those sites may collect data about you, use cookies and monitor your interaction with the embedded content.
Who we share your data with
We do not sell your information, and we do not share it with anyone for marketing purposes. Your enquiry details may pass through the service providers who host our website and deliver our email, purely so we can receive and reply to your message.
How long we keep your data
We keep enquiry details for as long as we need them to service your job and meet our record-keeping and warranty obligations. After that they are deleted.
Your rights over your data
You can ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it — except where we are required to keep it for legal, administrative or security reasons. Just call us on 0476 781 111 and we’ll take care of it.
Media
If you send us photos of your situation, please be aware that images can carry embedded location data. You may wish to remove that data before sending them.
Changes to this policy
We may update this policy from time to time. The version published on this page is always the current one.